Cancellation Policy applicable on all bookings:

We understand that unforeseen events can occur which can alter plans. Once booking the trek and after months of training and planning, there is no greater pain and disappointment if you have to cancel your trek or the trek gets cancelled for whatsoever reason. This is why we have made the trekking cancelling policy very friendly and reasonable to our nomads.

This policy is effective November 1st, 2022.

International Treks:

*TrekNomads will deduct 10% as a cancellation charge from the total amount before the refund is processed or the transfer of trek is done.
60 days prior to the trek	100%* Refund which will be adjusted against other treks with TrekNomads
59 days to 46 days prior to the trek	75%* Refund which will be adjusted against other treks with TrekNomads
45 days to 31 days prior to the trek	50%* Refund which will be adjusted against other treks with TrekNomads
30 days prior to the trek / No Show	No Refund. However, you can transfer* your trek (same trek, same batch) to your friend.

Multiple-Day Treks or Himalayan Treks:

TrekNomads will deduct 5% as a cancellation charge from the total amount before the refund is processed or the transfer of trek is done.*
45 days prior to the trek	100%* Refund which will be adjusted against other treks with TrekNomads
44 days to 31 days prior to the trek	75%* Refund which will be adjusted against other treks with TrekNomads
30 days to 16 days prior to the trek	50%* Refund which will be adjusted against other treks with TrekNomads
15 days prior to the trek / No Show	No Refund. However, you can transfer* your trek (same trek, same batch) to your friend.

Two-Days or Western Ghats Treks:

TrekNomads will deduct 5% as a cancellation charge from the total amount before the refund is processed or the transfer of trek is done.*
14 days prior to the trek	100%* Refund which will be adjusted against other treks with TrekNomads
13 days to 10 days prior to the trek	75%* Refund which will be adjusted against other treks with TrekNomads
9 days to 7 days prior to the trek	50%* Refund which will be adjusted against other treks with TrekNomads
6 days prior to the trek / No Show	No Refund. However, you can transfer* your trek (same trek, same batch) to your friend.

One-Day Treks:

TrekNomads will deduct 5% as a cancellation charge from the total amount before the refund is processed or the transfer of trek is done.*
14 days prior to the trek	100%* Refund which will be adjusted against other treks with TrekNomads
13 days to 10 days prior to the trek	75%* Refund which will be adjusted against other treks with TrekNomads
9 days to 7 days prior to the trek	50%* Refund which will be adjusted against other treks with TrekNomads
6 days prior to the trek / No Show	No Refund. However, you can transfer* your trek (same trek, same batch) to your friend.

Other cancellation scenarios and policies:-

In case of cancellation after paying a partial payment, 30 days prior to the trek 50% will be refunded as a trek voucher. No refund for cancellation within 30 days before departure.

If you had used a voucher to register for the trek but now wish to cancel the trek, the same cancellation policy applies. If there is a balance in your voucher after cancellation charges, we will give a fresh voucher for the same. (The validity of your voucher will not be extended).

In the case of transferring the trek to a friend, he/she should satisfy all the mandatory prerequisites put forward by TrekNomads. Once transferred, if in future you wish to cancel your trek, no refund/voucher is allowed.

In the case of trekkers who come down from a trek. A trekker might come down for various reasons especially when your trek leader sends you down due to any of these reasons: altitude sickness, blood pressure, lack of fitness, non-maintenance of turn-around-time, or any other health issues, injuries or if you’re found drinking/smoking or breaking rules of the trek OR if you quit the trek on your own due to personal reasons. No refund or voucher will be issued.

In case of cancellation due to fitness criteria disqualification, 30 days prior to the trek 50% will be refunded as a trek voucher. No refund for cancellation within 30 days before departure. This is applicable even if you decide to pull out of the trek on your own accord due to lack of preparedness/fitness.

In the rare event that TrekNomads cancels a trek, due to excessive snow/rain, thunderstorms, floods, landslides, earthquakes or unexpected political unrest, curfews, local riots, pandemics, changes in permission rules or government orders, or any such reason where a trek cannot run.

Then in such cases, TrekNomads will always try to give you an alternate trek as the first option. These treks may be in the same state/country or another. In such situations, if the cost of the alternate trek is lower than your current trek, then we will issue a voucher for the difference in the amount of your trek fee. If the cost is more then you have to pay the difference in the trek fee only.

It may also happen that the alternate trek may not be the one that you wish to do. In such a situation, TrekNomads will issue you a trek voucher for the trek fee (minus the insurance amount). You can redeem the trek voucher on any of our treks valid for a lifetime.
Change of trek or batch is entirely dependent on the availability of seats in that particular trek or batch.

If you have made a partial payment and the remaining amount is not paid by the due date (30 days before departure), a fee of 5% will be charged if payment is made up to 21 days before departure, and a fee of 10% will be charged if payment is made up to 15 days before departure. Failure to make payment by these deadlines will result in the automatic cancellation of the booking, as per our cancellation policy.

Itineraries are based on information available at the time of planning and are subject to change.

If an event must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TrekNomads or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant.

TrekNomads holds the right to change/cancel the policies, without prior notice.

TrekNomads reserves the right to change event dates, people or itineraries as conditions warrant.

TrekNomads reserves the right to decline or accept, any individual as a trip member for any reason whatsoever.

The trek voucher will be valid for a lifetime, transferable and can be redeemed across any treks that we offer.